Senior Devops Engineer

Lexipol | Frisco, TX

Posted Date 10/25/2024
Description Senior DevOps Engineer
Remote, US-based position. Candidates must live in the United States.

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
As a DevOps team, our goal is to provide simple, consistent, high-quality products and deliveries that meet our customers’ needs.

Working at Lexipol means making a difference – day in and day out.

The Work
The DevOps team at Lexipol is responsible for building and maintaining the cloud infrastructure and automation pipelines that enable reliable software delivery and scalable operations across our platforms. This team collaborates with multiple stakeholders, including development, QA, security, and operations, to deliver automated, secure, and resilient systems that drive Lexipol's products.

The Sr DevOps Engineer will be a key member of this team, responsible for designing, building, and maintaining CI/CD pipelines, secure cloud infrastructure, and managing the work of contract resources. You will collaborate across teams to ensure the infrastructure and services support Lexipol’s operational goals and meet compliance standards like SOC2 and CJIS.

Key Performance Objectives
Key Performance Objective #1: Design and maintain CI/CD pipelines (35%)
  • Design, build, and maintain scalable CI/CD pipelines for applications hosted in both Azure and AWS environments.
  • Collaborate with development teams to integrate testing, security, and compliance checks into the pipelines.
  • Implement automated deployment solutions, ensuring minimal downtime during releases.
Key Performance Objective #2: Implement and manage secure cloud infrastructure (30%)
  • Design and implement secure, scalable cloud environments in AWS and Azure.
  • Ensure compliance with industry standards such as SOC2, CJIS, and internal security policies.
  • Implement monitoring and alerting for infrastructure and applications to ensure high availability and fast response to issues.
  • Manage and oversee the work of contract resources to ensure project timelines and quality are met.
Key Performance Objective #3: Troubleshoot and resolve production issues (20%)
  • Quickly respond to and troubleshoot issues in development, test, and production environments.
  • Collaborate with cross-functional teams to resolve issues related to cloud infrastructure, CI/CD pipelines, and deployments.
  • Be part of the on-call rotation, providing 24/7 support for critical issues and ensuring minimal downtime for key systems.
Key Performance Objective #4: Document processes and provide knowledge sharing (15%)Requirements: 
To be considered for this role, you must have:
  • Extensive proven experience as a DevOps Engineer or similar role, with a focus on AWS and Azure cloud services.
  • Strong proficiency in AWS services and Azure DevOps, including pipeline configuration and management.
  • Hands-on experience with infrastructure automation using Terraform, CloudFormation, or ARM templates.
  • Familiarity with AWS Lambda and serverless architecture.
  • Experience with containerization technologies (e.g., Docker, Kubernetes) and orchestration.
  • Experience with configuring monitoring for observability tools (e.g., DataDog, Grafana, CloudWatch, or equivalent) to monitor and ensure system health and performance.
  • Experience with version control systems (e.g., Bitbucket), build tools (e.g., Maven, Gradle), and artifact repositories (e.g., Nexus, Artifactory).
  • Solid understanding of networking concepts and protocols.
  • Excellent troubleshooting, critical thinking, and problem-solving skills.
  • Strong verbal and written communication and collaboration skills, with an initiative-taking attitude towards knowledge sharing and team success.
  • Familiarity with Agile methodologies and practices.
Preferred Experience:
  • AWS and/or Azure certifications.
  • CJIS certification.
Target Outcomes/ Target Results
  • Create, Define, and Complete DevOps Strategy, User Stories, and Tasks in Jira in collaboration with the entire DevOps team & partner teams.
  • Maintain uptime and performance metrics for infrastructure supporting key applications and platforms.
  • Ensure compliance with SOC2 and CJIS standards in all infrastructure and pipelines.
  • Optimize CI/CD pipelines for faster, more reliable releases.
  • Efficiently manage and oversee contract resources to ensure on-time project delivery.

Employee Value Proposition
  • Supporting First Responders: You will be contributing to systems and platforms that directly help first responders such as law enforcement, fire, EMS, and other government professionals.
  • Career Development: Reporting to a senior engineering leader, this role offers career advancement opportunities in cloud architecture and DevOps leadership.
  • Team Collaboration: Work in a cross-functional team with opportunities to influence the direction of key projects and initiatives at Lexipol.
  • Training: You will have access to ongoing AWS and Azure training resources and certifications that enable expanded capabilities for your role.

The Environment
  • All equipment provided
  • Remote working 100% - Office visits very infrequent

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Base salary of $160-185k, plus bonus for this role.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.

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